Voitrans Membership Service Agreement

Last updated: April 22, 2026
Effective date: April 22, 2026

Welcome to the membership services provided by the Voitrans application (the "App"). Before purchasing, subscribing to, or using any membership service, please carefully read and fully understand this Agreement, in particular the clauses regarding fees, automatic renewal, refunds, limitations of liability, and dispute resolution. By tapping "Agree", completing payment, or otherwise accepting the membership service, you are deemed to have read and agreed to be bound by this Agreement.

If you do not agree to this Agreement, please do not purchase or use the membership service.

1. Definitions

Operator: refers to Shenzhen Liangchuang Times Technology Co., Ltd. ("Liangchuang"), the developer and operator of the App and the membership service.
Membership Service: refers to the paid member benefits provided by the Operator, including but not limited to higher quotas for voice transcription, voice translation and AI assistant usage, exclusive features, priority customer support, and so on. The actual benefits are subject to the purchase page, your order, and any in-app description.
User: refers to the natural person or duly authorized entity who has registered to use the App and purchased the membership service.

2. Service Content

The specific content, term, and scope of the membership service are subject to the in-app display, the order confirmation, and any then-effective description. The Operator may, based on business planning, compliance requirements, or technical conditions, optimize, adjust, or discontinue certain member benefits, and will notify you via in-app announcements, pop-ups, or other reasonable means. If any adjustment materially adversely affects benefits you have already paid for, the Operator will, to the extent permitted by law, provide reasonable compensation or alternative arrangements.

3. Fees and Payment

The membership service is a paid service. Prices are displayed on the purchase page and may vary by promotion, region, or distribution channel.
When you pay through a third-party payment channel (such as the Apple App Store, Google Play, WeChat Pay, Alipay, etc.), you must also comply with the rules of the corresponding payment channel. Payments are completed by the partner third-party payment institutions, which may use biometric information for payment verification. Please review the user agreement and privacy policy of the relevant third party.
If your membership includes automatic renewal, the renewal amount and cycle will be presented to you before each renewal in accordance with platform rules or applicable law. You may cancel automatic renewal at any time via the relevant platform (such as Apple App Store subscription management, Google Play subscription management) or via in-app instructions. After cancellation, your benefits within the current membership term will not be affected; no further charges will be made after the term ends.

4. Membership Account

The membership service is bound to your Voitrans account, which can be registered via mobile phone number, email, or WeChat authorization.
Member benefits are for the account holder's personal use only and may not be transferred, gifted, lent, rented, sold, or otherwise made available to any third party.
You are responsible for safeguarding your account and password. Any loss caused by leakage of your account credentials shall be borne by you.

5. Acceptable Use

You shall use the membership service lawfully and in good faith, and shall not use it for any of the following:

Any act that violates laws or regulations or infringes the lawful rights of others;
Reverse engineering, decompiling, disassembling, or otherwise attempting to obtain the source code of the App;
Any act that endangers network security;
Bypassing the usage limits of the membership service or unlawfully obtaining member benefits through technical means;
Using the membership service to send bulk advertising or spam information;
Any other act that violates the App's User Agreement and related rules.

The Operator may, in accordance with this Agreement and related rules, take measures such as restricting features, suspending services, or terminating membership in response to violations.

6. Refunds and Termination

Once a digital service has been activated, no-reason refunds are generally not supported, except as required by laws and regulations, by the relevant app store policies, or as separately committed by the Operator. If you experience issues such as system failure or duplicate charges that are not caused by you, you may contact customer support via [Settings] - [User Feedback] in the App for verification and handling.
If your account or service is restricted or terminated due to your breach of this Agreement or related rules, fees already paid will not be refunded.
After your membership expires or is terminated, you will no longer be entitled to member benefits. The retention period of membership-related data is subject to the App's Privacy Policy.
If you delete your Voitrans account, the membership service will be terminated at the same time. Unused member benefits cannot be restored, and fees already paid will not be refunded (unless otherwise required by law).

7. Privacy

We value the protection of your personal information. The manner and scope in which we collect and use your personal information during the membership service are subject to the Voitrans Privacy Policy. Voice data, transcripts, translation records, and other data generated while using the membership service will be protected and processed in accordance with that Privacy Policy.

8. Disclaimer and Limitation of Liability

The membership service depends on networks, devices, and third-party services (including but not limited to third-party AI model services and speech recognition services). The Operator will use commercially reasonable efforts to maintain stable service but is not liable for service interruption or data loss caused by force majeure, network failures, third parties, or other causes outside the Operator's reasonable control.
The output of features such as voice transcription, voice translation, and the AI assistant is provided for reference only. The Operator does not guarantee its accuracy, completeness, or timeliness, and is not responsible for any action taken by you based on such output.
To the maximum extent permitted by law, the Operator's total liability arising out of or in connection with the membership service shall not exceed the amount you actually paid for the relevant order.

9. Changes to this Agreement

The Operator may revise this Agreement to reflect changes in laws, regulations, or business needs. Revisions will be notified via in-app announcements or other appropriate means. If you continue to use the membership service after the revision, you are deemed to accept the revised Agreement; if you do not agree, please stop using the service and may, where permitted, cancel automatic renewal.

10. Governing Law and Dispute Resolution

The conclusion, validity, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China. Any dispute arising out of this Agreement shall first be resolved through friendly negotiation. If negotiation fails, either party may file a lawsuit with a court of competent jurisdiction at the Operator's location (Shenzhen).

11. Miscellaneous

This Agreement constitutes the complete agreement between you and the Operator regarding the membership service, and applies together with the App's User Agreement and Privacy Policy. In the event of a conflict between this Agreement and the User Agreement on matters concerning the membership service, this Agreement shall prevail.
If any provision of this Agreement is held invalid or unenforceable, the validity of the remaining provisions shall not be affected.
The headings in this Agreement are for convenience only and do not affect the meaning or interpretation of any clause.

12. Contact Us

If you have any questions about this Agreement or the membership service, you may contact us via:
In-app feedback: Voitrans APP [Settings] - [User Feedback]
Support email: tech@voitrans.com